Online Services

Choose one of three ways

Online Reception Desk

  • Request appointment
  • Cancel an appointment
  • Ask about a medication
  • Ask about referrals
  • Ask about test results
  • Get a Sick/Fit Note
  • No registration required

Open between 8am and 4pm Monday to Friday.

Closed at weekends and bank holidays.


  • Order repeat prescription
  • See medical record
  • See test results
  • See hospital correspondence

How to register for SystmOnline

  • Verify your identity at the practice
  • Receive a username and password
  • Login to SystmOnline
Login to SystmOnline


  • Order repeat prescriptions
  • See your medical record
  • See test results
  • See hospital correspondence

Non-urgent advice: Proxy Access

If you are the parent of any children under the age of 12 you will need to fill in a ‘proxy’ access form to view their details.  You can also grant access to a carer if you wish. Speak to the reception team to arrange.

Non-urgent advice: Security

We take the security of your information very seriously. By working with TPP, the company that provides the computer systems for our practice, we can ensure that the information you provide when using the online services portal is protected. All communications with the TPP web site are encrypted, using the same high security that major banks use for their internet transactions (128 bit SSL). Only you can see the personal information you enter. The web site is administered at a remote high-security site managed by TPP, not at the practice, so there is no possibility of unauthorised access. Using the most up-to-date version of your web browser also improves security of information. Remember to close the browser after use, especially if someone else could access your computer.