Urgent Eye Care Service (CUES)

Due to Covid-19, a new eye service has been set up in Leeds to increase access to care for urgent eye problems. The service is free to access and is provided by optometrists in Leeds. It is for all patients and you can self refer. The CUES service is delivered over the phone or a video call. For more complex or severe cases, face-to- face appointments will be offered in the community or Leeds Teaching Hospitals NHS Trust.

You can self refer if you have an urgent eye problem, like:
• a red eye
• sore / painful eye
• flashes or floaters – this could be small dark spots, squiggly lines, rings or cobwebs
• a sudden change in vision, or
• foreign bodies – an object in your eye that shouldn’t be there, this could be a speck of dust, a wood chip, a metal shaving, an insect or a piece of glass.

Visit the Primary Eyecare website www.primaryeyecare.co.uk/find-a-practice to find a local optician taking part in CUES, or contact your optician.

When your optician or GP is closed you can call NHS 111, you can access NHS 111 online by visiting www.111.nhs.uk

For further information about CUES, visit www.leedsccg.nhs.uk/CUES