New urgent eye service

Posted by: laurahair - Posted on:

COVID-19 Urgent Eyecare Service (CUES)
Due to covid-19, a new urgent eyecare service has been set up in Leeds called CUES.

The service is free to access and will be provided by optometrists in Leeds and is for all patients. CUES will be delivered over the phone or a video call; however, for more complex or severe cases, face-to- face appointments will be offered in the community or Leeds Teaching Hospitals NHS Trust.

If you have an urgent eye problem, like:
• a red eye
• sore / painful eye
• flashes or floaters – this could be small dark spots, squiggly lines, rings or cobwebs
• a sudden change in vision, or
• foreign bodies – an object in your eye that shouldn’t be there, this could be a speck of dust, a wood chip, a metal shaving, an insect or a piece of glass.

Visit the Primary Eyecare website to find a local optician taking part in CUES, or contact your optician.

When your optician or GP is closed you can call NHS 111, you can access NHS 111 online by visiting

For further information about CUES, visit