Online Reception Desk Explained

Non-urgent advice: What is an online consultation

Think of it as an email but the topic of the email and the information you provide is guided by filling in one of the online forms.

You can get advice from a GP, complete health reviews, sort out admin tasks (like referral issues) or arrange to see other professionals or services without always having to see the GP first.

Non-urgent advice: The process

It starts by completing an online form.

Once completed the form is then sent through to the reception team, who will assign the form to the most appropriate member of the team.

Once the form has been read and a decision reached, you will contacted by a member of the team informing you of the next step. We aim to deal with forms within the week.

Non-urgent advice: Not for urgent problems

Online consultations are for non urgent problems, for urgent problems please contact the reception team by phone