Would you recommend our surgery?
If you visit our surgery you may be asked to give some feedback about about whether or not you would recommend us to your family and friends.
There will be two simple questions:
How likely are you to recommend our GP practice to friends and family if they need similar care or treatment?You will be asked to choose from 6 options, ranging from ‘extremely likely’ to ‘extremely unlikely’.and
Overall how would you describe your experience of making an appointment?You will have 5 options to select from, ranging from ‘Very Good’ to ‘Very Poor’.
The test is available in the waiting room, your response is anonymous and can be posted in the box provided in reception. If you are signed up to our free text messaging service you may be asked by text message.
What Will We Do With The Results?
The information will give us valuable feedback on what you think of the care and treatment you have received. This will help us to improve the experience for patients in the future. We would always ask that if you have experienced issues during your visit that you speak to us directly at the time wherever possible.